RackTag: QR equipment fault reporting for gymsScan it.
Report it.
Fix it.

RackTag gives every machine on your floor a digital identity. Members report a fault in ten seconds from the tag on the frame. Your team sees it instantly, with a full service history behind every asset.

Assets tagged
93
Open reports
0
Avg. report time
11s
RackTag

Something wrong?

Scan to report it

CC04
Scan it. Report it. Fix it.

Real label · scan with your phone

Three steps, no friction

01

Member scans

Phone camera on the tag. No app, no account, no login. The right machine is already selected.

02

Fault reported

Category, optional photo, optional note. Duplicate reports are merged automatically.

03

Staff fix it

Acknowledge, take out of service, assign an engineer, mark repaired. Every step logged.

Putting the cost into perspective

500 members?

£69

RackTag Pro

÷

500

Gym members

=

14p

Per member
per month

Exactly £0.138, or 13.8p per member / month.

1,000 members? Just 6.9p per member / month.

RackTag Pro costs £69 per month. For a gym with 500 members, that works out at just 14p per member, per month.

That's less than half a penny per member, per day.

A small monthly cost for a clearer view of equipment faults, maintenance, downtime and member feedback.

View pricing

Based on the £69/month RackTag Pro subscription with 500 members. One off Setup & Onboarding fee not included.

Live demo site

Harpenden Fitness | Main Site

93 assets seeded across cardio, strength, free weights, functional and studio zones. Submit a report from the member flow and watch it land in the staff dashboard immediately.